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Store Terms & Conditions

Your Account
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use dzineliving.com only with involvement of a parent or guardian. Dzineliving.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Order Status
Please call us at 415-674-9430 for the most up-to-date information on tracking information and details regarding your order.

Sales Tax
You are expected to comply with your state’s current laws regarding purchases over the Internet.

Shipping & Delivery
At DZINE our goal is to deliver your purchase in the quickest way possible. We offer in store pick-up, local delivery and shipping within the contiguous United States. Please call us at 415-674-9430 for any questions about what delivery options are available to you.

Pick-up item(s) directly from the DZINE showroom, located at 128 Utah Street, San Francisco, CA 94103. After the order is placed, a confirmation email with the Order Receipt will be sent to your inbox. Please call DZINE at least 48 hours in advance to schedule the pick-up, as some items may need to be pulled from our warehouse or back room. Bring the Order Receipt to DZINE to pick-up your items. Please arrange to bring your own mover to transport your items from the showroom to your vehicle. Items do not come in their original packaging; we recommend bringing blankets, wrapping, and boxes to ensure safety during transport. Items are fragile and all sales are final. If you do not pick up your items within 10 days, they will be relocated to our warehouse and a $150.00 monthly storage fee will apply.

DZINE offers delivery within select Bay Area locations. Delivery services include transportation, unloading, placement and debris removal. Delivery services are an additional charge of $295.00 to locations within San Francisco County, and $395.00 to locations within Marin County, Contra Costa County, Santa Clara County, Alameda County and San Mateo County. After the order is placed, a confirmation email with the Order Receipt will be sent to your inbox; please keep for reference. A representative from DZINE will contact you within two business days to schedule delivery.

DZINE offers curbside delivery within the contiguous United States (excluding Alaska and Hawaii) at 35% of your total order, for orders $1,500.00 and above.* Curbside delivery does not include unpacking, assembly or removal of packing materials. You will be notified once your order has been shipped. The typical delivery window is within 10 business days from the day your order is shipped.

*Orders below $1,500.00 are available for in store pick-up or local delivery only. If you live outside of the Bay Area, please contact us at 415-674-9430 for shipping information and rates.

Returns
All sale items are final sale. Sale items cannot be returned or exchanged. Floor sample sale items are sold in “as is” condition.

Changes to Terms and Conditions and to Site
DZINE reserves the right to modify or change the terms of use of this site with or without notification.

User Warranties
In placing an order, you warrant that you are over 18 years of age, and that you are providing accurate, true, and complete information, and that you have the authority to place the order.

Disclaimer of Warranties
You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an “as is” and “as available” basis. Dzineliving.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site.